FAQ

We provide a wide range of services, including:

  • Grooming: Professional grooming tailored to your pet’s needs.
  • Pet Boarding: Safe, comfortable, and engaging environments for pets.
  • Veterinary Services: Routine check-ups, vaccinations, and emergency care.
  • Pet Training: Obedience, behavior modification, and socialization.
  • Pet Adoption: Assistance in finding the perfect pet to adopt.

You can book an appointment by:

  • Phone: Call us at 65-88356840
  • Email: Send a request to [email protected]
  • Visit: Stop by our store at 123 Pet Lane, Animal City, Singapore

If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance. Cancellations made less than 24 hours before may incur a small fee.

We recommend bringing:

  • Your pet’s usual food (to maintain their routine)
  • Any necessary medications with instructions
  • Comfort items such as a favorite bed, blanket, or toys

 

For the safety of all pets, we require the following vaccinations:

  • Dogs: Rabies, Distemper, Parvovirus, Bordetella (kennel cough)
  • Cats: Rabies, Feline Distemper (FVRCP)

Our adoption process is simple:

  1. Meet the Pets: Visit us to meet the pets available for adoption.
  2. Application: Fill out a basic adoption form.
  3. Interview: We conduct a brief interview to ensure a good match.
  4. Adoption Fee: Pay a small fee that covers vaccinations and spaying/neutering.
  5. Take Home: Once approved, you can take your new pet home!

Yes, we offer:

  • Referral Program: Refer a friend and get 10% off your next service.
  • Loyalty Program: Earn points with each visit and redeem them for discounts.
  • Seasonal Promotions: Follow us on social media for seasonal deals and offers.

Yes, we provide 24/7 emergency veterinary care. If your pet is in need of urgent medical attention, please contact us immediately at 65-88356840

We accept:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • Cash
  • Mobile Payments (Apple Pay, Google Pay)
  • Gift Cards for Pet Paradise services